Transform citizen services with ePorti
ePorti helps municipalities and local governments take a comprehensive approach to service management. By identifying and addressing root causes of citizen concerns and streamlining connections between departments and processes, ePorti enables better service delivery while reducing costs.
For municipalities
Streamline communication and task coordination across teams, contractors, and other institutions with the ePorti solution.
For citizens
Enhance citizen engagement by fostering open dialogue and involving residents in community decisions.
Boost efficiency and simplify management
Seamless request management
Handle citizen requests and feedback efficiently with tools that simplify tracking, categorizing, and responding to reports.
Enhanced field coordination
Stay connected with your teams in the field through real-time updates, task assignments, and a mobile app that keeps everyone informed and on-task.
Custom workflows and automation
Streamline routine tasks with workflows tailored to your needs. Automate issue routing based on location, category, or priority for faster resolutions.
Integrated communication
Align communication and execution across teams, contractors, and other institutions for smooth collaboration and better results.
Cost optimization
Reduce operational costs by eliminating inefficiencies, automating manual processes, and optimizing resource allocation.
Visualized data insights
Use interactive mapping tools to identify problem areas, view and filter cases, and leverage real-time location data for smarter decision-making and dispatching.
Powerful mobile access
Equip your team with the ePorti app, offering intuitive access to essential data and tools on the go.
Enhance service delivery and foster community engagement
Effortless feedback collection
Make it simple for residents to share their feedback through an intuitive mobile app and web platform, ensuring every voice is heard.
Convenient access to services
Eliminate the need for phone calls or in-person visits. Residents can easily connect with their local government via the ePorti mobile app and web portal, available anytime.
Interactive community participation
Empower citizens to improve their neighbourhood by submitting feedback, sharing ideas, and engaging in polls and surveys.
Transparent processes
Provide citizens with the ability to track the progress of their reports and receive updates through push notifications, promoting accountability and transparency.
Real-time updates
Keep residents informed with timely notifications about report resolutions, emergencies, and important updates, fostering trust and engagement.
Stay informed about local news and events
Deliver important community news and share details about upcoming events directly to residents, encouraging their involvement.
ePorti bridges the innovation gap by providing the seamless and modern experiences citizens expect, ensuring governments meet the demands of the digital age.
Start transforming how people experience local government
Drive operational
efficiency
Streamline service
delivery
